Privacy Policy

This privacy policy sets out how The Rock Dental Practice uses and protects any information that you give us.

The Rock Dental Practice are committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 25th May 2018.


What we collect

We may collect the following information:

Title and Full Name

Contact Information including Address, E-mail Address and Telephone Numbers - as required on the feedback form.

Website (this website) - Demographic information as required by Google Analytics.

Medical information as required (in person at the practice) which is kept secure and for the purposes of providing treatment. Medical details are stored following the guidance from the British Dental Association (BDA) - Please (click here) to find out more information about GDPR and protecting personal information


What we do with the information we recover

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping and invoicing.

We may use the information to improve our products and services.

We may periodically contact you about treatment or other information which we think you may find interesting using the email address which you have provided.



We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.



Cookies are used by Google for purpose of providing analytics. Refer the Google privacy statement - click here


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

We may use your personal information for direct marketing purposes if you do not want this to happen please write to us at: The Rock Dental Practice, 14 The Rock Hotel, Yelverton. Devon. PL20 6DS or e-mail us at with the subject Removal Request. We will then remove you from our list and will contact you to confirm this.

We will not sell, distribute or lease your personal information to third parties.

You may request details of personal information which we hold about you under GDRP (General Data Protection Regulation effective date 25 May 2018) which supercedes the Data Protection Act 1998. If you would like a copy of the information held on you please write to The Rock Dental Practice, 14 The Rock Hotel, Yelverton. Devon. PL20 6DS or e-mail us at


If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.